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The protagonist of the case is Mr. Prasad Dhumal. Prasad is technically gifted and is considered a subject expert in his line. Prasad exhibits all entrepreneurial traits like high energy, positive and a never say die attitude, technical expertise, etc. In a short career span, Prasad has already been instrumental in opening at least 7 different ventures and is now planning the 8th one and hence the name of the case. None of the ventures have survived. This is a classic case of differences between entrepreneurial qualities and managerial qualities, required for the success of a small business.

The case is ideal for students of management. The focus areas are Career Management and Entrepreneurship. It also discusses the failure of a business unit from a societal and family perspective rather than simply a financial one. The case is also good to impress upon the audience the distinction between entrepreneurial skills and managerial skills. The focus that the protagonist shows in starting multiple ventures is also a good indicator of objective-driven and clear Career Management, but the lack of the identified skill set to run a business.

The case brings about the clear distinctions between entrepreneurial qualities and managerial qualities. Career Management has three objectives, expression of the self as a person through the activities one does (job/entrepreneurship) and personal fulfilment, to have an effective work-life balance so that the workplace does not become simply a chore and finally financial security which is also expressed as a reward for something one does or contributes. Even a well-defined career management plan may at times, not yield the desired results.

This is an attempt at a case-based approach highlighting how entrepreneurial zeal and drive may not result in a success of a business venture. Further, the case highlights the serious financial and social isolation that the protagonists faced due to his business failures. The basic learnings from the case are as follows: (1) Start-ups go through phase after establishment; (2) The skill set used to start a venture and sustain it are different and (3) The venture has to survive in a business environment on its merits.

It is a good source material for students of entrepreneurship to understand that sound entrepreneurial qualities may not ensure business success. Businesses may require a blend of managerial, strategic and entrepreneurial qualities to help them navigate through the business environment.

Although a lot has been written about entrepreneurship, the social implications of a business failure and the impact on the entrepreneurs, his family and his loved ones forms the crux of the case. Financial losses result in social isolation for the protagonist. The humiliation and isolation associated with a business loss and its serious impact on friends and family also is highlighted in the case.

The case is factual and describes the exact entrepreneurial journey of Prasad.

Part A – to identify the challenges of inducting and nurturing next-gen leaders, to outline the building blocks for the successful induction of the next generation into the family business and to spell the importance of mentoring conversations as a tool for successful induction in the family business. Part B – to define the basic tenets of effective communication-goal setting, planning and action using the goals, plans and action framework, to build a “listening” environment through understanding the hearing, understanding, remembering, interpreting, evaluating, and responding mode and to relate the importance of “questioning” in diagnosing a problem and reading both verbal and non-verbal cues in communication.

The two-part case describes the role of communication amongst young family business scions and a mentor’s role in shaping such communication. Part A traces the induction of Aditya Gandhi, a fourth-generation scion of Gandhi Gems and Jewels, a 110-year old Indian family business dealing in precious gems and jewels. It deals with the challenges of mentoring and successful induction of the next-generation into family business Part B of the case describes the communication between Aditya Gandhi and the proprietor of Gandhi Gems and Jewels’ key client, Ghanshyam Das. It deals with the tenets of effective communication as should be understood by young next-generation family members.

The case can be used in an executive programme for owners of family businesses or in an undergraduate or post-graduate programme in general business administration or family business management.

Teaching Notes are available for educators only.

CSS 11: Strategy.

Micro-finance self-help groups empower caregivers to indulge in productive activities based on the local availability of resources to reduce their financial burden. The purpose of this paper is to assess the need for and feasibility of initiating micro-finance groups for the caregivers of persons with mental disability in a rural socio-economically backward community of Karnataka, India.

The design of the study was a cross-sectional survey, with mixed methodology design out of the eight localities where the Mental Health Public Health Centres (PHC) were running successfully in Konandur area, Thirthahalli Taluk, Karnataka, one PHC was selected using simple Random Sampling Design and a 5 kms radius from Konandur town was selected as the area of the survey (190 households). During door-to-door survey, if the family indicated that a particular member is mentally unwell, the GHQ-5 and Symptoms and Others checklist were administered on him/her and the women caregiver was interviewed using qualitative needs assessment schedule and Perceived Social Support Scale.

Ten persons/households with mental illness (5.26 per cent) were identified in the community. Themes of financial needs, capacity of the caregiver, community resources, need for the microfinance self-help groups, informational needs, social support, burn out, and stigma elicited in the interview were depicted in the form of a conceptual framework to understand the inter-connectedness between the various themes.

This study is the first initiative in the field of micro-finance self-help groups for the persons with mental illness and families. The design of the study was a cross-sectional survey, which is found globally to be the most suited in conducting prevalence studies, as it provides accurate results for future studies as well as it is the first step to obtain accurate baseline values to later plan a prospective follow up study. The study used mixed methodology design. Though the sample size was small, the information collected from the participants in qualitative and quantitative method was triangulated and conceptual frameworks were developed. As this study is one of the first of its kind in the country, the results of this study from the stated sample can be considered as an important pilot for future longitudinal and cross-sectional studies to be planned in the community.

There is hardly any scientific literature which talks about the need for Micro-finance self-help groups for Persons with Disability, especially with person with mental disability. In order to initiate any Micro-finance SHG activities, it is essential to first undertake the need for and feasibility of initiating such micro-finance group activities in any given area. This study will be an important milestone in initiating any self-help group activity for caregivers of persons with mental disability, as it would help us understand the financial needs of the community, based on which a draft proposal to initiate micro-finance self-help group activities can be drawn up.

The purpose of this paper is to discuss the synthesis of polyesteramide resin from the monomer obtained from poly (ethylene terephthalate) (PET) waste and study of the structure – property relation for the same in polyesteramide coating. The purpose is also not only to just target the polymeric waste but also to study the effect of the structure of monomer obtained from such waste in final coating.

PET waste was depolymerised using diethanolamine to tetra(2,2-hydroxyethylene) terephthalamide (THETA). Four functional hydroxyl terminated monomers were generated having amide linkage as a structural part. THETA was used for the synthesis of polyesteramide resin along with fatty amide of oil, and concentration of the THETA was varied. The synthesised polyesteramide resin was cured with MF resin and tested for physico-chemical, thermal and anticorrosive properties.

PET was successfully depolymerised to monomeric level using diethanolamine as a reactive agent. It is observed that as the concentration of THETA increases, the hardness of the coating increases, as aromatic concentration increases in the coating. The amide linkage helps to improve adhesion as well as hydrophobicity because an aliphatic long chain of fatty amide and aromatic linkage of THETA helps in improving anticorrosive properties of the coating.

This method is the useful key to solve the polymeric waste problem. PET can be easily depolymerised using diethanolamine and polyesteramide resin synthesised from it. Hence, waste material can be converted into the coating by reacting it with renewable resources.

To the best of the authors’ knowledge, this is the first study which uses THETA as a monomer for the synthesis of polyesteramide resin and study of its various concentrations on coating properties. The coating is obtained from waste material; hence, polymeric waste issue is also solved, and dependency on the petroleum resources to obtain raw materials for coating is also depleted partially. The study also helps to understand the effect of the structure of monomers on the properties of the coating.

The purpose of this study has been to understand brand India’s potential for financial inclusion in the future. As, digital channels like mobile banking (m-banking) are likely to provide better coverage and more cost-effective services to the unbanked population of India. Conventional banking might not be cost-effective for low-ticket-size transactions, hence financial inclusion, which is on the “Digital India” agenda of the Government of India (GoI), might not be feasible. However, to understand brand India’s potential for financial inclusion in the future, it would be essential to understand Indian customers’ attitudes toward m-banking, especially those who have not yet adopted it. This would bring out the potential of m-banking as a channel to drive financial inclusion based on customers’ intentions to adopt it. Until every Indian has access to a wider range of financial services, there cannot be financial inclusion. Similarly, until every Indian adopts digital channels to access a wider range of financial and non-financial services, the GoI’s initiatives for “Digital India” cannot be realized. Furthermore, a review of the literature suggests that there are very few studies concerning m-banking worldwide and still fewer in the context of India.

The present study used IBM SPSS and Amos software to test the conceptual model developed using secondary data.

The findings of the study suggest that subjective norm, output quality and personal innovativeness have impacts on the perceived usefulness of, and attitudes toward, the ultimate adoption of m-banking.

The paper is the original work of the authors. An attempt has been made to integrate all the existing literature on m-banking to develop a complete model for the technology’s adoption.

The study aims to synthesise polyurethane dispersion from polyesteramide polyol. The polyesteramide polyol is a novel polyol for the synthesis of polyurethane dispersion.

Polyesteramide polyol has been synthesised from phthalic anhydride and fatty amide of mustard oil. Aminolysis of mustard oil had been carried out with diethanolamine. The novel polyurethane dispersion had been synthesised using a polyesteramide polyol as a precursor. Isophorone diisocyanate was used as an isocyanate component and polyurethane dispersion (PUDs) had been synthesised by an anionic method where DMPA was introduced to introduce –COOH groups as via grafting to the resin backbone. Triethylamine was used for neutralisation and, hence, for further dispersion in water. Hydroxyl ethyl methacrylate was used for the synthesis to introduce unsaturation in the backbone of PUDs. The coating was made by an UV curing process. The coating was characterised for mechanical properties, chemical properties, thermal properties as well as stain resistance.

The polyurethane dispersion formed through it has ester and amide linkage present in it. The acetone process is used for its synthesis. The nuclear magnetic resonance spectroscopy confirms the successful formation of polyesteramide polyol and PUDs. Even though long aliphatic chains present in polyol which may impart hydrophobicity the synthesis PUDs well dispersed in water. It is observed as the coating made from it have hardness and scratch resistance properties. The coating also exhibits good stain resistance properties.

The method is an easy one to synthesise polyurethane dispersion from polyesteramide polyol, which is based on ester and amide linkage.

To the best of the authors’ knowledge, this is the first report on synthesised polyurethane dispersion from polyesteramide polyol. The polyesteramide resin already proves its excellence and upcoming technology in the coating industry. Here, they are incorporated into the synthesis of polyurethane dispersion.

The purpose of this study is to calculate the effect of different packet sizes 256, 512, 1,024 and 2,048 bytes on a large-scale hybrid network and analysis and identifies which routing protocol is best for application throughput, application delay and network link parameters for different packet sizes. As the routing protocol is used to select the optimal path to transfer data packets from source to destination. It is always important to consider the performance of the routing protocol before the final network configuration. From the literature, it has been observed that RIP (Routing Information Protocol) and OSPF (Open Shortest Path First) are the most popular routing protocols, and it has always been a challenge to select between these routing protocols, especially for hybrid networks. The efficiency of routing protocol mainly depends on resulting throughput and delay. Also, it has been observed that data packet size also plays an essential role in determining the efficiency of routing protocol.

To analyse the effect of different packet sizes using two routing protocols, routing information protocol (RIP) and open shortest path first (OSPF) on the hybrid network, require detailed planning. Designing the network for simulate and then finally analysing the results requires proper study. Each stage needs to be understood well for work accomplishment. Thus, the network’s simulation and evaluation require implementing the proposed work step by step, saving time and cost. Here, the proposed work methodology is defined in six steps or stages.

The simulation results show that both routing protocols – RIP and OSPF are equally good in terms of network throughput for all different packet sizes. However, OSPF performs better in terms of network delay than RIP routing protocol in different packet size scenarios.

In this paper, a fixed network of 125 objects and only RIP and OSPF routing protocol have been used for analysis. Therefore, in the future, a comparison of different network sizes can be considered by increasing or decreasing the number of objects in the proposed network. Furthermore, the other routing protocols can be used for performance evaluation on the same proposed network.

The analysis can be conducted by simulation of the network, enabling us to develop a network environment without restricting the selection of parameters as it minimizes cost, network deployment overhead, human resources, etc. The results are analysed, calculated and compared for each packet size on different routing protocol networks individually and the conclusion is made.

In the organizational behaviour literature, psychological capital (psycap) has been identified as a significant variable affecting the engagement level of employees. Relying on this, this study aims to examine the association between psycap sub-constructs and employee engagement (EE) using systematic review and meta-analysis techniques.

The study analyzed 28 primary studies (selected through a systematic review of literature by incorporating inclusion and exclusion criteria) via meta-analysis techniques conducted using Meta-Essential Software (1.5). Along with this, the Cohen Kappa reliability test and the trim and fill technique have been applied, followed by moderator analysis.

The results of the study contribute to the extant literature in three ways. Firstly, the study confirms the positive association between psycap sub-constructs and EE. Secondly, it looks into the individual constructs of psycap and shows that hope is the primary component that influences EE, followed by optimism, efficacy and resilience. Thirdly, the country acts as a moderator between psycap and EE.

The study’s result highlights numerous implications, suggesting that organizations should focus on bringing out the latent “HERO” (hope, efficacy, resilience and optimism) qualities of their employees to make the workplace more engaging. Lastly, the study concludes by pointing out the limitations and highlighting future directions.

Being the first systematic review and meta-analytical study focusing on psycap sub-constructs and EE associations, this study contributes to the engagement literature.

The purpose of this paper is to examine the experiences of marginalized women in achieving equal pay for work of equal value. The research focuses on Ontario, Canada, as this is a leading jurisdiction globally in implementing legislation on pay equity. It provides an opportunity to understand the lived experiences of women whom scholars have identified as particularly vulnerable in workplaces.

This is a qualitative research study. Twenty-three interviews were conducted with women defined as marginalized. Thematic analysis was used to analyze the data.

Three themes resulted from the analysis: early employment experiences, cultural challenges at work and inequities in pay. The authors found that not only do structural and organizational barriers limit the ability of marginalized women to achieve parity in the workplace but there also is a hidden social element that requires further investigation.

The gender pay gap is wider for marginalized women, even after three decades since pay equity legislation was implemented in Ontario. There is a dearth of research on why this is the case. This study adds to the literature by focusing on a broader set of factors, in addition to legislation, that must be considered when focusing on solutions to the gender pay gap.